The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
However, because our products are digital goods delivered via Internet download, we generally offer no refunds. However, if you change your mind about your purchase, we will happily issue you a refund upon your request if you have not downloaded our products.
If you find a technical issue in our product, we reserve the right to solve this issue and send you the fixed product in 14 days.
Refund requests made after you have downloaded our products are handled on a case basis and are issued at our sole discretion. Any software product that has been purchased during the promotion sale is not entitled to any refund.
To be eligible for a refund on any digital based goods, the following steps must be taken:
Please note that you will automatically lose your license after a refund. You are obligated to delete all files from the refund order and all files that are originated to these products immediately.
Lysfaere is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Lysfaere at email@example.com for any questions related to our policy, or simply to let us know how we can help.